top of page
ITC Black Logo JPEG.jpg

Interior Trade Cartel
TERMS AND CONDITIONS OF SALE

Last Updated: 4/21/26

​

GENERAL


Interior Trade Cartel (ITC) is a to-the-trade only showroom. ITC staff will not offer pricing, availability, or purchasing services to a designer’s client. All business is conducted through the designer only. 
ITC prefers that designers accompany their clients during visits. Our team has limited availability to provide direct assistance to designer’s clients. 

​

PLACING YOUR ORDER


Firm orders should be emailed to their respective departments. 

 

PROCESSING YOUR ORDER

 

  • ITC will generate a quote for your order, full payment or 50% deposit will be required to proceed with order.

  • If goods are immediately in stock, full payment is due at the time of the order.

  • Drop-Ship orders (orders shipping anywhere other than ITC), full payment is due at the time of the order.

  • Any balance due must be paid in full before goods leave ITC warehouse.

  • Once the vendor has confirmed your order, it cannot be modified or cancelled unless the vendor deems it possible. If your order is in production or has been assigned by the respective vendor’s warehouse, it cannot be cancelled.

  • If your items are not in stock at the time your order is placed, ITC will provide an estimated availability date. These dates may change and ITC will do their best to keep the designer apprised. The designer reserves the right to elect to keep the item on back order or cancel the item if the vendor deems it possible.


PAYMENT INFORMATION

​

  • Checks are to be made payable to Interior Trade Cartel. They can be sent via email by scanning or taking a picture of both sides on a flat surface with even lighting, dropped off in person, or sent via USPS or day courier. 

  • Returned check fee is $35.00.

  • A 3% processing fee will be applied to your order for payments made with a debit or credit card.

  • Freight charges provided are only an estimate and may potentially increase or decrease once your shipment is sent out. Any additional charges or credits will be reflected in your account and on your final invoice when we receive the final freight cost. 

  • Tariffs not included in the original quote/sales order may apply depending on the final rates during processing. ITC will do our best to keep you informed of any updates to original quoted costs.

 

ORDER PICKUP AND DELIVERY

​

  • Designers can choose to have their products delivered to ITC to pick up or drop shipped to an address of their choice.    

  • ITC partners with local delivery companies and are happy to schedule deliveries for you.  Delivery payments are made directly to the delivery company.

  • Clients may pick up their own orders, provided that the items have been inspected and approved & paid by the designer. Please notify ITC in advance of the scheduled pickup time. 

  • ITC's liability and responsibility for goods delivered to us terminate immediately upon their departure from the warehouse.


SHOWROOM SALES

​

  • No returns on showroom inventory after 5 days.

  • Showroom merchandise can be checked out “On Approval.”  An invoice will be issued at the time of checkout with a credit card on file. If items are returned, they will be fully inspected for damages. If damages occur, the designer will be charged for merchandise.

 

FABRIC AND WALLPAPER

 

  • Fabric and Wallpaper vendors have minimum yardage requirements for orders. These minimum requirements vary by vendor as do cut fees for orders less than the minimum, if applicable. ITC will notify you of any minimum requirements or cut fees.

  • Cut fabrics may not be returned.

  • 30% restocking fee + shipping applies to returned fabric and wallpaper.

  • No returns on sale items.

 

RECEIVING AND CLAIMS
 

  • Designer will be notified once goods have been received and inspected.

  • ITC is dedicated to resolving issues with damaged or defective goods as quickly as possible. However, ITC cannot issue credits, refunds, or replacement orders until the vendor or freight carrier has formally accepted the claim for repair or replacement.

  • ITC highly recommends designers conduct their own inspections before delivering orders to their clients.

  • ITC will not be liable for non-inspected goods being fabricated or installed.

  • ITC is not responsible for shipping delays.

  • COM ORDERS (CUSTOMER’S OWN MATERIAL)

  • Customer’s Own Material not purchased through ITC is solely the responsibility of the designer. Designers will be responsible for tracking these materials for accurate delivery.

  • If additional COM is required, it will be at the customer’s expense.

 

LIMITED WARRANTY


Interior Trade Cartel will honor any warranties provided by the respective vendors or manufacturers; however, ITC neither makes nor extends additional warranties of any kind.

​

Your access to and use of Interior Trade Cartel is conditioned on your acceptance of and compliance with these terms.

bottom of page